Corporate Advocacy Program: How to repair your business reputation. Also why was the storm door not finished off? Rite Window & Bath replaced our shower and bath at a very reasonable price. 50 yr warranty. Customer service contacts and company information. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. The installers were courteous and professional. Advertisers above have met our One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? We're sure you'll have success with another window provider, and congratulations on your new home! RITE WINDOW REVIEWS. I am not upset. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. After my windows were installed I called Patrick to talk about how the curtains did not open correctly. Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. All rights Reserved. Can't say enough about what a great job Phil did in installing. I contacted Rite Window for a consultation and quote. Replacing clear-glass single-pane windows in a single-story, 2,000-square-foot home with new Energy Star certified windows can save a homeowner from $101 to $583 a year, the U.S. Department of. Other than new windows and a few stray staples from the old windows you would not know we had an install done. Your opinion matters! We finally decided to replace our 20+ year old windows and chose Rite Windows because of their professionalism and no pressure sales presentation. Nice job! Yes it was leaking when you came to give me an estimate for the job in the winter. Please try again shortly. Call or click for your FREE estimate today! The installation took just a day and the clean up was meticulous. If you have concerns that a pro in our network doesn't meet these standards, please. Good installation team. I was amazed at how quickly they removed and installed the windows. Have something to share about Built-Rite Window Corp? Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. Thank you Brian and rite window team. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. The installer was very careful with his work and had a very friendly manner. We are unable to process your request. Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. Custom residential and commercial awnings manufactured and installed. This review was chosen algorithmically as the most valued customer feedback. Our energy expenses went down dramatically. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Roofing, siding, and gutter services. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. We are so happy with the look of our window. The finish work once the slider was installed is second rate and have seen many other reviews elsewhere regarding this issue. From the initial consultation to the finished installation, you'll know you're in good hands. The best customer service experience Ive had in a long time. some states require local or county level licensing and you should Please note that HomeAdvisor does not confirm local licensing. They came the next day, measured, ordered and installed the window in a very timely manner. Cool Springs Valley Shopping Center, 1945 Mallory Lane, Suite 130, Franklin, TN 37067. Fair pricing compared to competitors. I chose to work in this industry because Rite Window strives to help homeowners receive a quality product at the right price . As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. verify whether or not your pro is properly licensed. I am not sure if you will get this but if you do I would love a reply. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. Clean, efficient, professional and knowledgeable. Corporate Advocacy Business Remediation and Customer Satisfaction Program. There is no bidding as the fully executed purchase and sale is a binding contract. We had a very informative salesperson! Thank you Ted. The caulking he replaced on the windows looks 100% better. Yes, BUILT-RITE WINDOW CORP offers warranties. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Could you enlighten me? Installers were excellent! I am now refiling. They have a track record of not honoring their commitments. We provide seasonal services as well as repairs and cleanings. Copyright 1997-2023, Ripoff Report. BBB Business Profiles generally cover a three-year reporting period. Truly a Team. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. I was pleased with the job. I reimbursed their payment and the customer assured me they were satisfied with the resolution. Hard wood floors covered before work and all old windows and trash was cleaned up and removed. Delighted with the Rite choice Continue reading . I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. Honest and Straightforward Continue reading . AVI Windows & Doors. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. I had a drafty kitchen casement window with wood rot. Guildmembers can selectively publish these comments here on their profile page. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. This equates to a 4.34 out of 5 star rating on average. The complaint was posted as a customer review. Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. No other brands are offered. We ordered a tub to shower conversion. We perform this screening when a business applies to join our network and, if the business is accepted, So the situation is my fiancee and I are buying a home. Company was very argumentative when I told them I wasn't pleased. They were very courteous, making sure to wear masks inside the home. So the roof did become your issue to address since it was done unsatisfactorily the first time. Rite window was Alright! SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. Check, Visa, MasterCard, American Express, Discover, Financing Available. I called Rite Windows and a new sash was delivered in less than two weeks. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. What an outstanding company, easy to work with, very professional and courteous. Once a business is rated, we require it to maintain an overall average of two stars or greater. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! The installation team was very professional and thorough. Less than 3hours to install in the light snow. My new windows have now been installed. Several weeks later the windows were installed. or. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. This worker was so unprofessional and his attitude was uncalled for. What are some of the best wine rack systems for a wine cellar? First Parish parsonage, Kingston Continue reading . I was completely satisfied. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. The windows look great, and I wouldnt hesitate to use them again. They are a great value and is very comforting to know that customer service is behind us years after our purchase. And on time . I must give credit to you though for contacting me and coming back out to address the problems again. All business will get complaints. The apology should have come from him! Very detail oriented and kept my property clean. All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. The windows are great, huge improvement on what we had before and long overdue. Highly recommend. Company went out of business. For example, buyers should beware of any online post where the author remains anonymous. The experience was a good one and I really like the way my new windows look. A professional installation; workers respected our home and cleaned up beyond our expectations. Their insurance Company asked me to sign off on paper work for $25.00. Thank you Rite Window! They still take care of their customers after these 4 years. Hired and fired with-in a month because I couldn't close deals. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. There is nothing the bank who owns the needs to do for them and I to close this deal. All. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! Cleanup was minimal. 8 windows and 3 bay windows replaced Continue reading . The deck is big and its design on is really beautiful. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. The salesman (Wayne) was easy going, no pressure, and answered all my questions. But overall happy with the outcome. The windows look fantastic, we can already feel the difference of having new windows installed. They offered to throw out our old blinds which we agreed to in a second. strict standards for business conduct. I am very pleased with the windows and the job these guys did. We pride ourselves on the quality work we provide, while delivering great customer service! Both were done very well, excellent products and they cleaned up well. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD Very happy with products Continue reading . Hi Peter. I cannot open the blinds unless Im willing to look at these very distracting white stripes. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. Bang up job! They were very professional, communicative, paid great attention to detail, and left the work site clean. Not to mention that the installation and cleanup was perfect. I highly recommend Rite Window! As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. The windows are great, huge improvement on what we had before and long overdue. We at NEWPRO suggest you have a professional examine your doors. Nothing we can do other than conclude "life is unfair"and appreciate folks, such as yourself, who are wise enough to consider the source. Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. The installers were courteous and professional and they did the job Rite. The thing is with a rehab loan you must obtain the quotes and contract with your contractor prior to closing. Very happy with the finished product. excellent service & products Continue reading . That's why we tell you the price up-front. I would hope the management addresses that issue. Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. I would highly recommend them and have already! After the window were installed, found one lock inoperable. All rights Reserved. Hello Pamela, Rite Window provides window, door, roof, shower, and bath system installation services. They did excellent work and cleaned up perfectly after themselves. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. From first call response was attentive and timely. We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. Change. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. The price was very reasonable for an excellent product. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . Dave and Carl did a wonderful job. Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. The crew was fantastic, fast, and very professional. Well . It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses. My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. I had 10 windows replaced this fall everything went according to plan. No subcontracting and no one word answers to our questions. Rite Window is proud of our record and we welcome the scrutiny. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. They accomplished it all in one day. Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. PLEASE TAKE A LOOK AT POSTED PICTURES. !Highly recommend!! Peter Devellis is an idiot. I have worked in property insurance as both an adjuster and on the subrogation for a decade. We DO NOT remove reports. We ensure that our products are installed correctly every time - guaranteed. We describe our business as Family owned and operated, Brian came to our home to do a tub to shower installation. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. I am must be missing something here and assume that your years of experience have given good reason to operate this wayI am just curious as to what that is. They were professional, friendly and cleaned up after themselves! Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. Search reviews. Great work, Quality windows Continue reading . Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM Rite Window provides window, door, roof, shower, and bath system installation services. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. Roofing, siding, and gutter services. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. If it was not for Ted, their second business would now be under water. Before Rite Window I owned the Massachusetts franchise of a national window company. We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. Im still waiting for some minor repairs, but the entire process was well done. I do think that they could have used another guy for such a big window. For the best, most current pricing simply click the button below for an instant Windows price quote. We guarantee your satisfaction, and we won't leave until the job is done right. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. The process was quick and easy and the windows came in earlier than promised. I highly recommend Rite Window. Enter the confirmation code from your mailer and publish your review of Rite Window. You will be happy you did! I dont know what his definition of play is but only 1/18 windows has play. Sort by. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Definitely worth the investment. Specializing in Roofing, siding, and gutter services. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. They put me on a list and kept me informed. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. Believe me it was not a pleasant day to say the least . Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Overall we are pleased but we are wary that future customer service issues may not be handled well. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. Log In. This equates to a 4.34 out of 5 star rating on average. The service was very good. This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. Thanks again. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . Thank you. Contact us today and schedule a free consultation. We have signed the purchase and sale and have a closing date. Not only do these gaps create energy loss from within your home, but also pose a security issue. Read More. To find more licensing information for your state, visit our. (As you said, we do know this from years of experience.) Window Frame Materials: Rite Windows are primarily made from vinyl. They are clear with their pricing and the entire process. Transferable warranty to next homeowners also a plus. Create new account . The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. They fixed my gutters & fixed part of my roof. I am satisfied with the product, they look great and definitely keep the cold out in the northeast. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. Share feedback about your experience with Rite Window. Customer service was great and very helpful! I feel we got a quality product relative to the overpriced competition. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I called built rite and the following day someone from built rite arrived on time and provided me with an estimate which I agreed to. tampa, Florida, Seal-Rite Window Co owner Josh Stone took my money and never sent me the windows I ordered Kansas City, Missouri, seal rite windows revco Seal rite has created a revolving door of deception. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. Good salesman. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. Check out these tips from MattZurcher, Sr. VP of Customer Care. 9, Report #453475. I couldn't have picked a better vinyl siding company. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! We have already completed the perc test, had an engineer design the new system, had the new system approved by the board of health, obtained quotes and contracted with a contractor to do the work. Copyright 1997-2023 Ripoff Report. I went to work and came home to all new windows! That's why we tell you the price up-front. It was great and no pressure to purchase at all We ordered,they came out and measured and the windows are in and perfect Every appointment was on time and the job was clean and professional We will be using them again in the future, I had them remove my tub and install a custom shower. Pleasant and professional. Rite Window rocks!! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Great Window Experience Continue reading . One of the frames was damaged and the installer immediately notified the office. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. Just one window but done right! I have no idea what that kid rolled out on my roof ? I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! As a matter of policy, BBB does not endorse any product, service or business. The initial sales/measurement visit and install went great. Our deck was a mess and we needed to sweep and then hose down after. How those businesses take care of those complaints is what separates good businesses from the rest. From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? From the first phone call to the install everything was great. Attentive, Honest, and Efficient Continue reading . This company is a corporate account and is not screened by HomeAdvisor. We love being able to have a cross breeze in our living room again. To see our full website, please visit us at www.RiteWindow.com to learn more about Rite Window and all of our product offerings. 4.2 Management. I was absolutely shocked to hear this. Very organized, efficient, and most of all clean ! I would not hesitate to recommend RiteWindow as a business. The installation went fine. Good quality windows. Born with a silver spoon in his mouth. Beware this gimmick We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. I would definitely hire again, we are happy with the job. View all 14 photos and videos Products & Services Supported Brands: Andersen Windows, Anlin,. Wayne was very knowledgeable and the guys installing did such a great job for a big project. No hard sell. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. Rite Window Has been in the market Since 2000, this establishes that they are a trusted brand for years. They are available in a wide range of styles to suit your budget and tastes. Fast they know what they are doing . Installers of new windows, doors and glass block. We heard an ad on the radio and decided to call and ask for some information. We are very satisfied with our new tub/shower from Rite Window & Bath. Having 27 windows replaced is no easy task. If a worker wants to smoke in/by the truck In the drive we have no problem with that. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony.
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