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the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. This operation will necessitate the use of your pump. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. Behind the scenes is a lot of cuddles and play time. Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? Cleaning large debris is one area where suction-side pool cleaners tend to do poorly compared to pressure-side and robotic pool cleaners. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", Offers remote services. sanitization advanced all-in-one aop. One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. Why wait around for your pool cleaner at home when you can clean your pool regardless of where you are With the convenience of iAquaLink app control for on-the-go cleaning and remote control capabilities, the Polaris EPIC 8642 iQ offers enhanced maneuverability with a tighter turn radius and greater agility to propel the cleaner up walls and over obstacles. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. Pool cleaners require timely replacement of pool cleaner parts to operate at their full potential and prevent failure. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. Any suggestions? Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. This can negatively impact pool circulation. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. You can rotate them side to side, or flip them around. Anything Im missing? Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. Working ok, but noticed debris being recirculated back into the pool. Check your return line eyeball fittings, aiming them down towards the floor is usually best. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Other causes of poor coverage include dirty filters, or debris in the propeller, or the top handle not positioned diagonally across the top of the cleaner. If more than that, remove equal amounts of hose from the 2nd and 3rd hose sections. If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. Do you think I need a stronger pump? "name": "In The Swim", It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. Dolphin nautilus plus. The power supply should have an indicator light showing that power is being received. Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. It might be too small, or too long to bring the necessary amperage to the power supply box? If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. I have cleaned it and checked all connections. First of all, you should check out the top/bottom valve as it could be damaged or the debris causes obstacles from closing and sealing the ball. Its backing up as expected, and covers the entire pool. The vertical, Automatic Pool Cleaner Troubleshooting Guide. A last resort may be to replace some hose sections. Only 4 left in stock - order soon. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. If it hasn't rained in quite some time, you probably have a leaky pump. Adjust the thrust jets, hose float, or add weights to the hose to alter the cleaners pattern or direction. Third, you can use the Kreepy Krauly Wall Climb Adjuster pn K12065, which will push the Dive Float forward, to reduce climbing ability, but not speed. The Cover Guy Deluxe Hot Tub Cover $449.99 Buy Now If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. (2020) Pre-Delivery Guide. A speedy suction side cleaner will zip past dirt and debris, leaving behind a dirty pool. 60. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. What you have to do is put the pool pulse on the end of the hose . "height": "219", Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. The sensor bar slide that connects to the push bar and the adjusting arm? Remove any debris and check for damages to the skimmer and strainer baskets. Hi there ah you have an old Baker Hydro skimmer, it sounds like. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . Dilute the pool water. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. Sand looks normal in the filter. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Polaris style), or hose connection, something new needed! If higher, adjust the flow regulator, to open it more, which will reduce the cleaner speed and climbing. And, sand and De filters can also bypass debris back to the pool from a missing or misaligned o-ring in a push pull slide valve, or spider gasket in the filter multiport valve. Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. Holding it underwater, flip it over and shake a bit to let the air escape. I would definitely hire him again!" See more $75/consult estimated cost View profile 2. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. Detergents from cleaning compounds getting into the water. If not, you'll have to purchase a new one. My floats dont appear to have water in them but it seems I need to boost the line somehow. In some situations, the pump runs fine without a cleaner attached, but attaching the cleaner increases the suction pressure, which causes air leaks to appear. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. Leaves, rocks, or other rubbish in the baskets will reduce your pump's water flow and slow down the suction side cleaner. Even so, you may need to use tools, like straight pliers or needlenose pliers. Its been working fine. Optimum Pool & Spa, LLC. Is there an adjustment on the wheels to give it a bit more clearence? kd did. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. If your pool cleaner seems slower than normal, look for the cause of the pressure loss (or suction loss). Solution: Refresh the PVA levels by letting your pool cleaner sit in your swimming pool till brushes have softened - this usually takes around a half-hour or so. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. Don't forget to rinse them after. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. Would this be a leak in the hose and how would I check that? (67) Hot Tub and Spa Repair, Hot Tub and Spa Cleaning and Maintenance. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. There isnt anything universal, but could be available (for your particular product). Hi, I have the Hayward W3PVS20JST Poolvergnuegen Pool Cleaner. At this point, check the drive motor itself, to verify connections are tight. I have a Tiger Shark, 2 years old. Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. "height": "219", I have a Polaris 9650iq. Strong pressure from wall or floor returns can push a cleaner away from certain areas. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. A Polaris tail sweep attachment can also be used, it wont spray out of water, only when under water. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. First step - check your pump strainer basket and impeller. Probably just need to add or replace a few hose floats for this issue. If the RPM is much higher, there is too much water flow/pressure going to the cleaner. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. Suction cleaners also need a clean pool filter to move and vacuum well. SAND BACK TO POOL. Check the screen to be sure it's free and clear of any debris or sand. Hi Doc, at this point, I would recommend calling or emailing the manufacturer, for their expert advice, as I am outta ideas! Remove it and blow water thru the other way, or ream out with a small instrument. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. "keywords": "pool cleaner troubleshooting", Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? hello, i have a the pool cleaner x4. 1. Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. It can also be a tangled power cord. 1)Shaft Seal. Get to the wall, stops, wont climb and will not go into reverse. Choose your model and in only a few easy steps, order your brand new cover now! Richard Schnittger Thats all I can think of, unless maybe the cleaner is over-powered? Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. I have a Leslie Merlin pool cleaner. It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. Request a Quote. Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. The wires inside the cord can short or fail, esp.